How to Reset or Change Your Password

If you need to reset or change your password on BidBoxPro, there are two straightforward methods to do so:

Method 1: Resetting Your Password from the Login Page #

1.) Navigate to the BidBoxPro login page.

2.) Below the password field, click on the “Forgot password?” link.

3.) You will be prompted to enter your registered email address.


4.) After submitting your email, follow the instructions sent to your email to reset your password.

Method 2: Changing Your Password from the Dashboard #

1.) Once you’re logged in, locate your profile icon at the top right corner of the dashboard.

2.) Click on the icon and select ‘Settings’ from the dropdown menu.

3.) In the settings menu, click on the ‘Security’ tab on the left sidebar.

4.) Under the ‘Change your password’ section, you’ll see fields to enter your current and new passwords.

5.) Fill in the required fields with the appropriate passwords. Remember, your new password must be at least eight (8) characters and include a combination of numbers, letters, and special characters.

6.) Click the ‘Change Password’ button to confirm the update.


Tips for a Strong Password: #

  • Complexity: Combine letters, numbers, and symbols.
  • Unpredictability: Avoid using easily guessed passwords like “password123”.
  • Uniqueness: Use a different password for every account you have.

Coming Soon: #

  • Two-Step Authentication: For added security, this feature will require an authentication code sent via SMS each time you log in.
  • Regular Prompts for Password Changes: You can be reminded to change your password every six (6) months to help prevent unauthorized access.


Always ensure your account’s security by keeping your login credentials confidential and regularly updating your password.

Updated on November 16, 2023


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Frequently Asked Questions

Can Your Platform Integrate With my Other Systems?

Yes, if your service provider offers an API. We have a well documented API and offer support for handling integrations with our system as well.

Can Your System be Configured to Match my Current Workflow?

Yes. Our system can be configured to match any workflow or lifecycle for the customer, policy, claims process and more. 

Can You Handle our Existing Database Migration?

Yes. We can handled migrations of all complexities to ensure you have a smooth transition without a drop in service. 

Our current software was Built in House for our Specific Needs, how do I Know Bid Box Pro Will be a Good fit?

We see this very often with companies outgrowing an old tech stack. Our system is built and managed by a dedicated team of top level engineers with scalability in mind. We are dedicated to providing our customers with the latest solutions that are continuously optimize to meet the needs of your organization. 


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